UIDAI launches new feature for customers, now home address can be changed by taking a photo from the phone

By | April 19, 2020

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Changing the home address on the Aadhar card just got easier. Now you can change the address in your Aadhaar card by sending a color photo from your mobile phone. UIDAI tweeted, “Color the supporting document and upload it to your phone.” This means your home address will now be updated in just a few clicks without a long line or extra charge.

UIDAI has released a video about it. This video provides information on changing the home address. UIDAI tweeted, first go to website https://uidai.gov.in/ and click on Online Address Update. Enter the correct address and upload the supporting document’s color scan file.

Address update process in online support

  • First, go to the official website of UIDAI https://uidai.gov.in/ and click on the My Adhaar tab there. In the second tab of the dropdown, go to Udate Your Aadhaar and click on the third option Update your address online in the dropdown.
  • Clicking will open a new page. Click on Proceed to Update Address when going down here. A new page will open again. On this page, first enter your Aadhaar number followed by captcha verification and click on Send OTP. Now an OTP will arrive at your Aadhaar Registered Number. Place a 6 digit OTP below the OTP under OTP / TOTP and click on Log in below.

Registered Mobile Number

Registered mobile number is essential to access Aadhaar Online Services
You can verify your mobile number that has been declared at the time of enrolment or during latest Aadhaar detail update.
  • Verify Mobile Number
If you have not registered your Mobile number while enrolling for Aadhaar, you are required to visit a Permanent Enrolment Centre to get it registered.
Enabling Aadhaar for various services like Government & Non-Government Services, Subsidy Benefits, Pensions, Scholarships, Social Benefits, Banking services, Insurance services, Taxation services, Education, Employment, Healthcare etc., makes it essential to ensure that Aadhaar data of the resident stored in the CIDR is accurate and up-to-date.

Demographic data update, the need could arise from:

  • Changes in life events such as marriage may lead to residents changing their basic demographic details such as name and address. Address and mobile number could also change due to migration to newer locations. Residents may also want changes in their relative’s details due to changes in life events such marriage, death of a relative etc. In addition, residents could have other personal reasons to change their mobile number, email address etc.
  • Changes in various service delivery platforms may lead residents to declaration request changes and to add mobile number to CIDR etc.
  • Errors made during the enrolment process wherein the resident’s demographic data may have been captured incorrectly. Changes to “DoB/Age” and “Gender” fields are expected primarily due to enrolment errors.
  • Since a resident can enrol anywhere in India, it may happen that a native speaker of language “A” is enrolled by an operator of language “B” and consequently the resident’s local language of enrolment is “B”. Later, the resident may want to change the local language of enrolment to another that he/she prefers. If so, then all the demographic information that is printed on the Aadhaar letter will need to be updated in the new local language.
  • UIDAI may also ascertain availability of POI, POA and other documents collected at the time of enrolment/update and its quality and decide to notify resident to update their demographic information and submit the required document.

Biometric update, the need could arise from:

  • Age <5 years at the time of initial enrolment -The child should be re-enroled when the child attains an age of 5 years and all biometric data should be provided. A de-duplication would be done for the child at this stage. This request will be treated similar to a new enrolment request while retaining the original Aadhaar number
  • Age between 5 and 15 years at the time of enrolment – The resident should furnish all biometrics for updates when the resident attains age of 15 years.
  • Age >15 years at the time of enrolment – Residents are recommended to update their biometric data every 10 years.
  • Events like accidents or diseases leading to biometric exception
  • As the Aadhaar authentication service is becoming ubiquitous, residents may also approach for biometric updates because of authentication failures (called false rejects – where a correct resident with valid Aadhaar number may be incorrectly rejected) which may result from incorrect biometric capture or poor biometric quality captured at the time of enrolment. With improvements in technology, it may be possible to capture better quality biometrics in the CIDR.

UIDAI may verify the quality of biometric captured during enrolment/ update and decide a threshold. All the residents whose biometrics are below the decided threshold level may be notified by UIDAI to update of biometrics.

Registered Mobile Number

Registered mobile number is essential to access Aadhaar Online Services
You can verify your mobile number that has been declared at the time of enrolment or during latest Aadhaar detail update.
If you have not registered your Mobile number while enrolling for Aadhaar, you are required to visit a Permanent Enrolment Centre to get it registered.
Enabling Aadhaar for various services like Government & Non-Government Services, Subsidy Benefits, Pensions, Scholarships, Social Benefits, Banking services, Insurance services, Taxation services, Education, Employment, Healthcare etc., makes it essential to ensure that Aadhaar data of the resident stored in the CIDR is accurate and up-to-date.

Demographic data update, the need could arise from:

  • Changes in life events such as marriage may lead to residents changing their basic demographic details such as name and address. Address and mobile number could also change due to migration to newer locations. Residents may also want changes in their relative’s details due to changes in life events such marriage, death of a relative etc. In addition, residents could have other personal reasons to change their mobile number, email address etc.
  • Changes in various service delivery platforms may lead residents to declaration request changes and to add mobile number to CIDR etc.
  • Errors made during the enrolment process wherein the resident’s demographic data may have been captured incorrectly. Changes to “DoB/Age” and “Gender” fields are expected primarily due to enrolment errors.
  • Since a resident can enrol anywhere in India, it may happen that a native speaker of language “A” is enrolled by an operator of language “B” and consequently the resident’s local language of enrolment is “B”. Later, the resident may want to change the local language of enrolment to another that he/she prefers. If so, then all the demographic information that is printed on the Aadhaar letter will need to be updated in the new local language.
  • UIDAI may also ascertain availability of POI, POA and other documents collected at the time of enrolment/update and its quality and decide to notify resident to update their demographic information and submit the required document.

Biometric update, the need could arise from:

    • Age <5 years at the time of initial enrolment -The child should be re-enroled when the child attains an age of 5 years and all biometric data should be provided. A de-duplication would be done for the child at this stage. This request will be treated similar to a new enrolment request while retaining the original Aadhaar number
    • Age between 5 and 15 years at the time of enrolment – The resident should furnish all biometrics for updates when the resident attains age of 15 years.
    • Age >15 years at the time of enrolment – Residents are recommended to update their biometric data every 10 years.
    • Events like accidents or diseases leading to biometric exception
    • As the Aadhaar authentication service is becoming ubiquitous, residents may also approach for biometric updates because of authentication failures (called false rejects – where a correct resident with valid Aadhaar number may be incorrectly rejected) which may result from incorrect biometric capture or poor biometric quality captured at the time of enrolment. With improvements in technology, it may be possible to capture better quality biometrics in the CIDR.
    • UIDAI may verify the quality of biometric captured during enrolment/ update and decide a threshold. All the residents whose biometrics are below the decided threshold level may be notified by UIDAI to update of biometrics.

Modes of Update

1. Via Online

The Self-Service online mode offers address update to the residents where the resident can directly place the update request on the portal. The Aadhaar number and registered mobile number of the resident are required to login to the portal. The resident is authenticated using OTP on his/her registered mobile number. To complete the update process, resident needs to upload thesupporting POA documents, which will be verified against requested data at a later stage at UIDAI’s Update back-office by a Verifier. The resident needs to have mobile number registered with Aadhaar for using this service.
Using self-service Update Portal for online Aadhaar Data Update: Step 1 - Login to SSUP portal using Aadhaar and OTP, Step 2 - Select the fields to be updated, Step 3 - Fill the data in the selected fields, Step 4 - Submit the form & URN will be generated, Step 5 - Select the BPO for review of update, Step 6 - Attach original scanned copy of the support document, Step 7 - Using the URN check Aadhaar update status

2. By Visiting Permanent Enrolment Centre

These are modes where residents place the demographic/biometric update request with the help of an operator at an Permanent Enrolment Centre. In such a case, the documentary evidence is collected by the operator at the time of accepting the request. The document verification by the verifier also happens at the time of placing the Update request. UIDAI currently has envisaged three modes for Assisted Updates:

a. Update Client Standard

Fields: All biometric and demographic fields as well as local language can be updated
Identity Authentication: Biometric check at the back-end.

Document Verification

  • Verification done for those fields which require documentary evidence.
  • Verification done by verifier appointed by UIDAI/Registrars present at Enrolment / Update Centre.
  • The verification procedure followed should be in line with DDSVP Committee Recommendations followed during enrolment process

Form Filling and Acknowledgement

  • Done by the operator on update client as requested by the resident. Handles spelling, language issues, transliteration, etc. Operator will provide biometric sign off against every update request.
Resident gets an acknowledgement receipt with Update Request Number (URN) which can be tracked.
Biometric Update Process: Step 1 - Filling Application Form, Step 2 - Manual Verification of proof, Step 3 - Entry of Data into client software by operator, Step 4 - Biometric Authentication by Resident, Step 5 - Operator & Supervisor's Confirmation, Step 6 - Acknowledgement of Receipt

b. Update Client Lite (UCL)

Fields: All demographic fields and Photo as well as local language can be updated.
Identity Authentication: Boimetric Authentication of resident.

Document Verification

  • Verification done for those fields which require documentary evidence
  • Verification done by verifier appointed by UIDAI/Registrars present at Enrolment / Update Centre.
  • The verification procedure followed should be in line with DDSVP Committee Recommendations followed during enrolment process

Form Filling and Acknowledgement

  • Done by the operator on update client as requested by the resident. Resident gets an acknowledgement receipt with Update Request Number (URN) which can be tracked. Operator will provide biometric sign off against every update request.

c. Update through AUA Point of Presence

This mode will be used by select Registrar who will also become AUA’s. UIDAI may provide application / APIs for Update. The Registrars selected for such updates will be Registrars known to collect/generate/possess and/or manage the particular demographic field and is a custodian of such data.
Fields: Demographic fields
Identity Authentication: Biometric Authentication of resident on the AUA device; UIDAI may decide to use other/additional authentication factors, if required. For example mobile OTP, for taking update requests from this mode.
Operator will provide biometric sign off against every update request. Thus they must have Aadhaar. Auth standards of UIDAI will be applicable for device/s used.
Document Verification: UIDAI will accept update based on Registrar’s verification process and Resident Authentication. For audit purposes, electronic/scanned document copies may be collected online. These document copies may be captured and received with each resident request, or may be made available, by the Registrar, in batches against the Update Request Numbers, Date and time.

Form Filling and Acknowledgement

    • Done by Registrar’s Operator( employee/ outsourced) on Device with Biometric Authentication Feature, such as a Micro-ATM Resident gets an acknowledgement receipt with Update Request Number (URN) which can be tracked. The acknowledgement may be print receipt and/or on SMS/email based on type of request. For example, for mobile number update, the acknowledgement can be a SMS on the given mobile number. The API will have the functionality to generate electronic as well Print receipts. The Registrar may provide print receipts at the end of taking update request, if they so decide.
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