How to do FASTag KYC

By | March 29, 2024

FASTag KYC: The National Highways Authority of India (NHAI) has urged vehicle owners to complete their FASTag KYC process before April 1. People are advised to update their FASTag KYC details from their respective banks before the impending deadline of March 31.

Failure to comply with this requirement may result in the deactivation or blacklisting of their FASTag accounts, regardless of their account balance.

As per the rules of the Reserve Bank of India (RBI), NHAI launched the ‘One Vehicle, One FASTag’ campaign to bring transparency and reduce the waiting time at toll plazas for collecting the toll through FASTag. This development comes in the wake of recent reports of multiple FASTags being issued for one vehicle and FASTags being issued without KYC, which is a violation of RBI guidelines.

To update your FASTag KYC online with State Bank of India (SBI), you can:
  1. Visit the bank-linked FASTag website
  2. Log in with your registered mobile number and OTP
  3. Select My Profile from the dashboard menu
  4. Click on KYC and select Customer Type
  5. Fill in the required fields, including your name, address, and vehicle details
  6. Upload scanned copies or clear images of the required documents, which may include your ID proof, address proof, and vehicle registration documents
  7. Check and confirm the declaration
  8. Click the submit button 

Your KYC will be processed in a maximum of seven working days from the date of submission of your request. 

You can also update your FASTag KYC online by visiting the Indian Highway Management Company Limited (IHMCL) FASTag portal. 

The steps to update FASTag KYC on the FASTag portal are:

  • Visit the official FASTag website at fastag.ihmcl.com
  • Log in using your mobile number and OTP (One Time Password)
  • Click on the ‘My Profile’ tab on the homepage
  • Click on the KYC tab
  • Keep your vehicle registration certificate, driving license, address proof, identity proof and a photograph handy
  • Fill out all necessary information

The steps to update FASTag KYC on the bank portal are:

  • Visit the official website of the bank that issued the FASTag
  • Log In to the bank’s website
  • Once logged in, navigate to the FASTag segment and proceed to the KYC section
  • Keep your vehicle registration certificate, driving license, address proof, identity proof, and a photograph handy
  • Fill out all necessary information

It is important to note that FASTag will remain valid for five years. That means its validity needs to be extended after five years.

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